supervisory/team leadership skills

Objective

To develop your team leadership skills so you are able to provide effective support for your manager and team.

topics

The role of the team leader
Developing key skills: goal and target setting, briefing, delegation, monitoring, giving feedback, praise and reprimand
Using key statistics to lever performance
Keeping motivation and enthusiasm alive
Coaching in the workplace
Understanding and using leadership styles
Dealing with frustration and stress.

course style

Highly practical and participatory. Video and TV will be used so delegates can see and hear their own progress in applying their new skills. The course will focus on dealing with real life situations.

outcomes

Participants will have an increased understanding, confidence and skill in working with their team. This course is ideal for staff new to the role or the more experienced seeking to deepen their abilities.

duration

Three days

number of trainers

Two

number of participants

Limited to 12 delegates to ensure individual attention.

what people have said about the supervisory/team leadership skills course

‘I was a little apprehensive of attending the course as I thought I’d be covering old ground but I enjoyed and understood it. I will continue to use the coaching and teambuilding elements.’
John Hampstead • Senior Operations Executive

‘Very enjoyable, as the role of team leader is new to me, I feel I have learnt a lot of techniques to try out in the workplace.’
Mary Jones • Senior Customer Services Assistant

‘I will continue to use differences in leadership styles and how to motivate your team members – a great course which I enjoyed very much.’
Melvyn Rivers • Senior Leader

‘Good team participation, the trainers worked sympathetically with all the participants’ needs. I learned a great deal – Thanks.’
Jill Locks • Operations Executive

The course formats have been written to provide a brief overview, as such they are a guide. All topics, content and delivery style are tailored to your requirements following an in-depth briefing meeting, prior to design and delivery.