training for agents and advisors

Training for agents/advisers

Using the internet and trainer-led classes, Dancing lion can ensure your tailored training programmes are delivered cost-effectively whilst enabling staff to practice putting theory into practice in a supportive environment.

Theory, discussion, role-plays and dynamic learning methods from Neurolinguistic programming (NLP) and Accelerated learning are used to ensure staff both enjoy and remember the material covered.

Summary of services

  • e-communication
  • Foundation communication skills
  • Customer services
  • Telephone sales
  • Telephone marketing
  • Telephone research
  • Telephone reception
  • Helpdesk training
  • Credit control and arrears collection
 

Tel: +44 (0)1908 644791 Email: info@dancinglion.com